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Service Administrator
Black & McDonald Limited - Edmonton, Alberta
Job Description

Summary of Position

The primary responsibility of the Service Administrator is to assist in maintaining a productive and efficient Service operation within the Edmonton Division. This will be accomplished through performance of administrative duties ensuring that standard company procedures and specific instructions are followed.  The Service Administrator will assist in the contract process, which includes set-up, entry into JD Edwards (JDE), managing WO/PO processes and assisting with the accounts payable/receivable.

Duties & Responsibilities


  • Prepare new Vendor/Customer set up request form for Contracts
  • Set up Contract and Equipment/Site in JDE and update as required
  • Enter/update Customer contact note information
  • Open/Manage/Close work orders (WO), ensuring B&M process is followed
  • Open/Manage/Close purchase orders (PO), ensuring B&M process is followed
  • Time entry for technicians
  • Manage Safety certification for technicians
  • Manage Black & McDonald tool inventory (including new tools)
  • Manage Cross Connection forms
  • Manage insurance and WCB letter requests
  • Assist in WO Exceptions Report, RNV Report and bank deposits
  • Assist with inquiries regarding accounts payable/receivable
  • Maintain Divisional filing system
  • Administrative support within the office

Desired Skills & Experience
  • Communicates Effectively
  • Continuous Learning
  • Holds Self and Others Accountable
  • Teamwork and Collaboration
  • Values and Respects Others
  • Minimally 3-5 years' experience in an administration role
  • Excellent organizational skills
  • Proficient in Microsoft Office applications
  • Competency in basic computer skills

Company Description
In 1921, William J. McDonald and William R. Black formed Black & McDonald Limited, a partnership to engage in residential wiring. Throughout the years, Black & McDonald has remained a family-owned business with an uncompromising commitment to the founder's principles of delivery as promised and fairness to all. The company has followed a planned course of diversification and expansion, combining growth and financial stability with ongoing investment in our people, and a willingness to pioneer new business opportunities and directions. Black & McDonald is an integrated, multi-trade contractor providing electrical, mechanical, utility and maintenance services to government, industrial, commercial and institutional markets. Currently, Black & McDonald operates across Canada and the United States. ​The company has over 3,000 employees working out of a network of more than 20 offices.
Additional Information
Job Type: Full Time
Job Experience: Entry level
Job ID: 2014318239