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Facility Operations Supervisor
Black & McDonald Limited - Facility Operations Supervisor
Job Description

Position Summary

Black & McDonald Limited is actively seeking a Facility Operations Supervisor to ensure the delivery of high quality facility services to single or multiple client sites located in the downtown Toronto area. The Facility Operations Supervisor is responsible for overseeing and delivering full facility management solutions including supervising building staff and vendors, safety compliance, project work, space renovations and client relationships.  In addition you will ensure profitability through effective planning, management and development of effective controls and procedures.      


  • Supervise the operation of the facilities in the areas of safety, productivity and efficiency to the standards of the contract and to the satisfaction of our customers
  • Schedule, supervise and monitor subcontracted personnel as needed to accomplish tasks
  • Maintain statistics, prepare justification and estimate manpower requirements; requisition and select qualified employees necessary to perform work
  • Inventory and order equipment, materials and supplies for the maintenance department
  • Establish and maintain strong, collaborative relationships with vendors and other third parties to understand challenges and opportunities, ensure timely exchange of information and ensure service level requirements are met
  • Develop and implement policies and procedures necessary to support the Facility
  • Analyze and resolve interior design and space related problems caused by growth and restructuring
  • Interface with internal and external customers ensuring effective communications regarding status and priority of work
  • Review all expenditures for materials, equipment, tools, supplies and subcontractors
  • Responsible for solving problems and/or conflicts and maintains open communication with the customer


Desired Skills & Experience

Competency Requirements

  • Maintain a professional demeanor at all times with fellow employees and customer
  • Open to change orientation
  • Communicates effectively (verbally and in writing)
  • Understand the needs and perspectives of both internal and external customers
  • Holds self and others accountable
  • Ability to approach problems and logically and see innovative solutions
  • Teamwork and collaboration
  • Ability to work independently with limited supervision
  • Values and respects others as well as encourages and supports diversity

 Education & Skill Requirements

  • Successful completion of post-secondary education in facilities management or a related discipline
  • 5 years' experience in the facility management industry, including experience as a facility supervisor
  • 5 years' experience in building maintenance or related trade preferred
  • Experience in maintaining and managing all building services utilizing contractors and in-house staff
  • Proven skills in facility management, project management and contract management
  • Multiple years of experience in a health care setting an asset
  • P3 project experience an asset
  • Must obtain and maintain necessary security clearance
  • Excellent customer service, interpersonal and communication skills
  • Adaptability and ability to manage multiple priorities while demonstrating a strong attention to detail
  • Must have a strong knowledge of building electrical, mechanical, HVAC and building structural systems
  • Solid experience leading a mechanical/electrical maintenance team
  • Knowledge of Local and National Electrical Codes, National Building Code and National Fire Code is an asset
  • Demonstrate the ability to read and interpret mechanical drawings, electrical one-lines, logic drawings and technical manuals
  • Demonstrated experience in problem solving abilities
  • Excellent time management skills, ability to shift priorities on an ad hoc basis and flexibility with working hours
  • Ability to be assertive while maintaining diplomacy and political awareness
  • Ability to motivate, lead and facilitate a cross-functional work team to achieve objectives
Company Description
In 1921, William J. McDonald and William R. Black formed Black & McDonald Limited, a partnership to engage in residential wiring. Throughout the years, Black & McDonald has remained a family-owned business with an uncompromising commitment to the founder's principles of delivery as promised and fairness to all. The company has followed a planned course of diversification and expansion, combining growth and financial stability with ongoing investment in our people, and a willingness to pioneer new business opportunities and directions. Black & McDonald is an integrated, multi-trade contractor providing electrical, mechanical, utility and maintenance services to government, industrial, commercial and institutional markets. Currently, Black & McDonald operates across Canada, US and Bermuda. ​The company has over 5,500 employees working out of a network of more than 26 offices.

Black & McDonald approaches accessibility from an inclusive perspective, and will provide reasonable accommodation upon request throughout the recruitment and selection process.

Additional Information
Job Type: Full Time
Job Experience: First-level Manager
Job ID: 2017724896